Public Trust Index

Vendor Trust Score Leaderboard

Every Fast Aquatics vendor gets a daily-updated Trust Score from 0 to 100, calculated from real DOA performance, ship speed, claim response time, and customer feedback. No marketing fluff. No paid placement. The numbers are what they are. Filter by state, tier, or packing certification to find the right vendor for your tank.

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Active vendors
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Avg trust score
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Trust Score 90+
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Active listings
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Vendor
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DOA rate
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How the Trust Score is calculated

A composite of seven factors, recalculated every 24 hours from transaction data on Fast Aquatics. Vendors cannot pay to influence their score. The methodology is published so you can verify what each number means.

DOA performance (30%)Approved DOA claims as a fraction of total orders. Lower is better.
Customer satisfaction (20%)Average buyer rating across all orders.
Shipping speed (15%)Actual ship time vs. promised handling window.
Claim response time (15%)Median time from buyer claim to vendor response.
Order volume (10%)30-day rolling sales count - rewards consistency.
Platform tenure (5%)Days active on Fast Aquatics. Caps at 365.
Verified credentials (5%)Packing certification, business license, resale cert.